Vinyl Siding Warranty Denied: Another Real Consumer Complaint
Here’s yet another example of vinyl siding manufacturers refusing to stand behind their warranty claims. This case comes straight from a complaint posted on the Consumer Affairs website against a major vinyl siding manufacturer.
From Storm Damage to Staining Problems
In 2011, a tornado destroyed the original siding on this homeowner’s property. After repairs, the homeowner installed brand-new vinyl siding, expecting years of reliable performance.
Five years later, greasy stains began running down the backside of the siding. Determined to fix the problem, the homeowner followed the manufacturer’s cleaning instructions exactly.
Cleaning Didn’t Work—Even After Five Attempts
The homeowner cleaned the siding five separate times using:
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TSP and Tide
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A car wash brush
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The manufacturer’s recommended process
Despite repeated efforts, the greasy stains never disappeared. A company representative eventually visited the home and even attempted to clean the siding using 409, which is widely considered an industry no-no for vinyl siding.
Warranty Claim Process Adds Insult to Injury
To continue the warranty review, the homeowner had to remove a two-foot section of siding and ship it to the manufacturer—at their own expense.
After all that, the manufacturer denied the warranty claim, stating the staining resulted from “elements in the air” and was not covered under the warranty.
Why Vinyl Siding Falls Short
This case highlights a recurring issue with vinyl siding:
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Staining that cannot be removed
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Costly and time-consuming claim processes
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Warranty exclusions that leave homeowners unprotected
When problems arise, vinyl siding warranties often shift responsibility back to the homeowner.
A Better Long-Term Solution: Steel Siding
MAXWALLPRO LLC offers a superior alternative with our Steel Siding Systems.
Our steel siding features a non-porous Kynar® 500 finish, which prevents stains from adhering to the surface. Unlike vinyl, it will not absorb contaminants from the air or develop greasy streaks over time.
Best of all, our product is backed by a lifetime transferable warranty, giving homeowners confidence and peace of mind for decades.
Vinyl siding simply cannot match the durability, reliability, and long-term value of MAXWALLPRO’s Steel Siding Systems.
Thanks for taking the time to read our blog.
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MAXWALLPRO LLC
1-855-MAXWALL
1-855-629-9255
